UTICAJ EMOCIONALNE INTELIGENCIJE NA MOTIVACIJU ZAPOSLENIH

SPC Eparhija Zvorničko-Tuzlanska, Petrovo, Republika Srpska, Bosna i Hercegovina
Bosna i Hercegovina


Apstrakt

U današnjem globalno konkurentnom korporativnom okruženju, efikasna motivacija zaposlenih je od suštinske važnosti za uspjeh bilo koje organizacije. Klasična perspektiva menadžmenta je u suštini bila analitička i racionalna, a emocije zaposlenih i menadžera nisu razmatrane. Ipak, od klјučnog značaja za organizacije je da prepoznaju da motivacija zaposlenih prevazilazi uobičajene sisteme novčanih i drugih nagrađivanja. Zadovolјavajući nivo motivacije zaposlenih danas je moguće postići uklјučivanjem socijalne i emocionalne inteligencije. Društveno i emocionalno inteligentni lideri posjeduju vještine koje im pomažu da odgovore na individualne potrebe zaposlenih. Takođe, oni omogućavaju svojim organizacijama da ponude okruženje koje motiviše i razvija zaposlene. Predmet ovog rada su implikacije emocionalne inteligencije, sa naglaskom na vještine koje omogućavaju organizaciji da kreira ambijent koji povećava motivaciju zaposlenih.

Ključne reči



Cijeli članak:


Reference


Albrecht, K. (2009). Social Intelligence: The New Science of Success. Personal Excellence, 10(12), p.5.

Ali, R. & Ahmed, M. S. (2009). The impact of reward and recognition programs on employee’s motivation and satisfaction: an empirical study. International Review of Business Research Papers, 5 (4), pp. 270-279.

Antonakis, J., Ashkanasy, N. M. & Dasborough, M. T. (2009). Does leadership need emotional intelligence? The Leadership Quarterly, 20 (2), pp. 247-261.

Chopra, P. K. & Kanji, G. K. (2010). Emotional intelligence: a catalyst for inspirational leadership and management excellence. Total Quality Management, 21 (10), pp. 971-1004.

Crowne, K. A. (2009). The relationships among social intelligence, emotional intelligence and cultural intelligence. Organization Management Journal, 6 (3), pp. 148-163.

Devadass, R. (2011). Employees motivation in organizations: an integrative literature review. International Proceedings of Economics Development & Research, 10.

Emmerling, R. J. & Boyatzis, R. E. (2012). Emotional and social intelligence competencies: cross cultural implications. Cross Cultural Management: An International Journal, 19 (1), pp. 4-18.

Glass, A. (2007). Understanding generational differences for competitive success. Industrial And Commercial Training, 39 (2), pp. 98-103.

Goleman, D. & Boyatzis, R. (2008). Social intelligence and the biology of leadership. Journal Of the Management Training Institute, 36 (2), pp. 52-55.

Goleman, D. (2006), Social Intelligence: The New Science of Social Relationships, New York: Bantam Books.

Guillen, L. & Saris, W. E. (2009). Making sense of managerial competencies: a motive-based approach. INSEAD Working Paper.

Hopkins, M. M. & Bilimoria, D. (2008). Social and emotional competencies predicting success for male and female executives. Journal of Management Development, 27 (1), pp. 13-35.

Hughes, L. W. (2011). Managing the multigenerational workforce: from the GI generation to the millennials. Leadership & Organization Development Journal, 32 (6), pp. 648-651.

Keating, R. J., Harper, S. C. & Glew, D. J. (2013). Emotional intelligence dilutes the toxins. Industrial Engineer, 45 (6), p. 30.

Manzoor, Q. (2011). Impact of employees motivation on organizational effectiveness. European Journal of Business And Management, 3 (3), pp. 36-44.

Nohria, N., Groysberg, B. & Lee, L. (2008). Employee motivation: a powerful new model. Harvard Business Review, 86 (7/8), p. 78.

Riggio, R. E. & Reichard, R. J. (2008). The emotional and social intelligences of effective leadership: an emotional and social skill approach. Journal of Managerial Psychology, 23 (2), pp. 169-185.

Rukhmani, K., Ramesh, M., & Jayakrishnan, J., (2010). Effect of Leadership Styles on Organizational Effectiveness. European Journal of Social Sciences, 15 (3), pp. 365-369.

Sharma, R. (2012). Measuring social and emotional intelligence competencies in the indian context. Cross Cultural Management: An International Journal, 19 (1), pp. 30-47.

Wong, M., Gardiner, E., Lang, W. & Coulon, L. (2008). Generational differences in personality and motivation: do they exist and what are the implications for the workplace? Journal of Managerial Psychology, 23 (8), pp. 878-890.