TEORIJSKE OSNOVE KONCEPTA UPRAVLJANJA PERFORMANSAMA

Univerzitet u Istočnom Sarajevu, Fakultet poslovne ekonomije Bijeljina, Republika Srpska, Bosna i Hercegovina
Bosna i Hercegovina


Apstrakt

U ovom radu je prikazan sistematski pregled literature vezane za oblast upravljanja performansama. Osnovni cilj rada je prikazivanje razvojnog puta procesa upravljanja performansama, kao i komparativna analiza tradicionalnog i savremenog pristupa ovom procesu. Uzevši u obzir da je cilj svakog preduzeća ostvarivanje finansijske dobiti, mora se naglasiti da se ne sme dozvoliti da isključivo finansijski ciljevi ugroze ostale aspekte dobrog poslovanja. Današnje okruženje zahteva da preduzeća koriste savremeni način upravljanja performansama, koristeći dinamičan pristup u procesu donošenja odluka, gde je osnova strategija preduzeća, gde su uključeni svi zaposleni i gde je fokus na stalnim poboljšanjima. Da bi proces upravljanja performansama mogao delovati kao integrativan koncept, neophodno je planirati i meriti performanse zaposlenih, performanse poslovnih procesa, ali i ukupne organizacione performanse. Samo sagledavanjem svih ovih aspekata može se očekivati da preduzeće u delu poboljšanja potrebnih performansi, proizvede očekivane efekte.

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