А process approach has gained great popularity in the business of companies around the world. Given that the topic of business processes and process-oriented organization attracts the attention of numerous scientists and practitioners, this confirms its relevance. The paper presents an empirical study from the perspective of a case study of a company in the wood industry. The research aims to determine the maturity level of the process-oriented organization over nine years of the company's operation. Additionally, it analyzes selected profitability indicators, namely: Return on Assets (ROA), Return on Equity (ROE), net profit margin ratio, and EBITDA. Data were collected using both primary sources (interviews with the management of the process-oriented company) and secondary sources (financial reports and business process documentation from 2014 to 2022). Based on the analysis of the collected data, it was observed that the company has a high degree of maturity in applying the process approach. Interviews with the organization's management and documentation indicate that the progression from the initial level to a high level of maturity in business process management has positively impacted profitability indicators.

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