DIGITAL TRANSFORMATION OF THE HEALTHCARE SYSTEM

Faculty of Business Economics Bijeljina, University of East Sarajevo, Republic of Srpska, BiH
Bosnia and Herzegovina

Faculty of Business Economics Bijeljina, University of East Sarajevo, Republic of Srpska, BiH
Bosnia and Herzegovina


Abstract

The digital transformation of the healthcare system represents a crucial and indispensable step toward improving the quality, efficiency, and accessibility of healthcare services worldwide. The introduction of innovative technologies — such as electronic health records, telemedicine, e-prescriptions, mobile health applications, and data management systems — enables faster information exchange, more accurate diagnosis, and enhanced collaboration between healthcare institutions, as well as between patients and physicians. As one of the cornerstone elements of society, the healthcare system faces various challenges, the primary one being the need for adaptation, which is achieved through the implementation of innovative solutions and modern technologies. This paper analyzes the main aspects of digital transformation in healthcare, including its benefits and challenges, as well as the impact of these innovations on patients and healthcare professionals. Special emphasis is placed on data security, privacy protection, and the need for continuous user education. We conclude that, despite certain obstacles, digitalization represents an essential direction for the development of the modern healthcare system. The aim of this paper is to demonstrate that digital transformation significantly contributes to the modernization of healthcare and constitutes an important and key factor in its long-term sustainable development.

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References


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