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ESTABLISHING A QUALITY CULTURE IN THE ORGANIZATION

Cviko Jekić,

Siniša Božičković

22 / 2022

Abstract

 
PROVIDING THE CONSISTENCY OF REWARD SYSTEMS AND CULTURAL ASSUMPTIONS, VALUES, NORMS AND ATTITUDES WITH THE IMPLEMENTATION OF A CHOSEN STRATEGY

Cviko Jekić,

Nataša Marković

21 / 2021

Abstract

 
SERQUAL MODEL IN THE FUNCTION OF IMPROVING THE QUALITY OF BANKING OPERATIONS

Vera Zelenović,

Jelena Vitomir,

Milan Radović

17 / 2017

Abstract

 
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